Shipping, Payments, Availability, Sales Tax, Return, Policies, & Liabilities
Ordering
Acquiring antiques from the Mission Gallery Antiques online catalog couldn't be easier. When you see an item of interest, simply fill out the order form with your shipping and payment information. Your order will be confirmed by email and you will be contacted by one of our sales consultants.
If you prefer, you can place your order by telephone.
Availability
Each item featured in the Mission Gallery online catalog is unique and we can sell that item only once. When you see something of interest, we encourage you to place your order or contact us right away in order to avoid disappointment. Please call or email us if you have any questions.
All items shown on the website are subject to prior sale. Because our pieces are one of a kind and are sold on both the website and in our gallery, there is a chance that an item on our site has already been sold. We work very hard to avoid this. In the event the item you have purchased has already been sold, we will notify you as quickly as possible and your credit card will not be charged.
Shipping
Mission Gallery Antiques can ship any item to almost any destination in the world safely, expeditiously, and fully insured. All our pieces are professionally packaged. International shipping fees vary depending on the value and size of the item and the mode in which it is carried.
Buyers have reasons for arranging their shipment personally. If you’ve decided to handle your shipment personally, please contact Mission Gallery.
Mission Gallery Antiques ships via FedEx, UPS, DHL, and insured private carriers. Special shipping options such as special freight are available for an additional charge. If you require a special delivery, please contact Mission Gallery.
Purchases marked for local pick-up which are not collected within 30 days of payment will be subject to off-site storage at the buyer's expense.
Sales Tax & Tax Exemption
Online Purchases from Mission Gallery Antiques may be subject to sales tax.
If you have a valid California Resale Certificate please create an account on our website here. Then please contact Mission Gallery through email, mgantiques1980@gmail.com or call (619) 692-3566. We will then finalize your tax-exempt purchase.
Once this is completed, your account will be marked as tax exempt and future purchases will automatically remove the sales tax.
CITES
Some materials such as coral, shell, horn, and bone (to name a few) are subject to import/export regulations in compliance with CITES. Items containing a material listed under CITES protection may require additional licenses or be banned completely from import or export to and from the U.S. and other countries.
Liabilities
Mission Gallery Antiques makes every effort to provide you with accurate and up-to-date information on our website, but occasionally mistakes do happen. Mission Gallery Antiques reserves the right to correct any factual or pricing error on the website before or after a transaction has been made. In the event that a pricing error has occurred after an online transaction has been made, the customer will be notified before the order has been processed and before the credit card has been charged.
*Special Notice to Prospective Watch and Timepiece Buyers: Prospective watch and timepiece buyers should exercise caution. While Mission Gallery Antiques will provide a detailed, accurate description of these complex pieces as they appear in our gallery and or if we’ve previously cleaned and adjusted the movement, you will receive all documentation yet we cannot guarantee that the clock, watch or another timepiece will be running accurately at the time of delivery. Your watch or clock may need adjusting upon arrival.
In the event that delivery cannot be made to the buyer because of loss due to fire, theft, or any other reason, or a sale cannot be completed, our liability will be limited to the purchase price.
Secure Online Ordering
Mission Gallery uses the latest encryption technology to protect your credit card information and never releases that information to anyone outside of our company. We use the latest SSL Encryption Technology to ensure that your information is protected. This secure server software encrypts your credit card number so that no one else can read it. SSL is the highest standard for internet commerce. Your order information and purchase history are protected by a password that you set. If you forget your password, we will first verify your identity and then e-mail it to the address you have listed in your account.
If you prefer not to transmit your credit card information over the internet, simply contact us (619) 692-3566.
Payment Options
Mission Gallery Antiques accepts all major credit cards including VISA, Mastercard, American Express, and Discover. You may pay for your online acquisitions in several ways:
Online Credit Card Transaction: see "Secure Online Ordering" for information on credit card protection.
Telephone Credit Card Transaction: Contact us at (619) 692-3566
Check/Money Order: Contact us at (619) 692-3566. All orders paid for by check will be held until the check clears your bank. Please make checks and money orders payable to Mission Gallery aka Mission Gallery Antiques. Be sure to write your order number on your check. Send checks to:
Mission Gallery 320 West Washington St. San Diego, CA 92103
Returns & Exchanges
Because of the unique nature of every item we sell, we make every effort to ensure you know exactly what you are purchasing. If you are not completely satisfied with your purchase you may return it in identical condition for a full store credit (less shipping costs) on any other item in our store or online catalog at the marked retail price.
Store credits cannot be transferred or assigned. It is possible that some of the items in the catalog can be sent to you on an approval basis, and can be returned within 3 business days, in the exact condition as when it was shipped, for a full refund. Arrangements for approval items must be made in advance with your sales consultant.
International Help
Mission Gallery Antiques can ship your order almost anywhere in the world safely and expeditiously. In order to process your international order, we ask that you contact one of our sales consultants who can assist you with your acquisition, payment, and shipping. Please contact us at mgantiques1980@gmail.com or (619) 692-3566
* Free shipping prices listed on the website are for the Continental United States only. The shipping cost for US purchases is included in the total price of the item. Your sales consultant can provide you with an international shipping quote, and if agreed upon you will be billed for the remaining balance. Please contact us at mgantiques1980@gmail.com or (619) 692-3566
Submitting Your Items for Consideration
If you have item(s) you would like to offer to our gallery, please email photographs and a description to mgantiques1980@gmail.com. All information about the authenticity, history, or provenance of a piece is very important to include.
Given our broad inventory, Mission Gallery Antiques is only able to research the items within our collection. To learn more about your item, we recommend hiring an appraiser to research it. An appraiser will inform you about your item and its value.
Please note, regardless of the type of item that you would like to offer us, we only consider items offered with an asking price.
We appreciate your patience in regard to offered items. Please allow up to five business days for a response to your inquiry.
